Your privacy is important to us. We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 ("data protection laws"). You confirm that you will only enter information that is true.
The details which you provide about yourself and any other information which identifies you ("Personal Information") are held on our computer systems. These details are used for operational purposes, for example producing the tickets or processing payments.
We only retain your credit card or billing account details to process the specific payment transaction for which you supplied them. Personal Information and payment details may be used by our computer system to determine automatically the appropriate way to deliver your order.
We may pass your Personal Information and payment details to third party service providers (including service providers outside of the European Economic Area) for the purpose of processing a booking. They will only have access to the Personal Information needed to perform the relevant service and may not use your Personal Information for any other purpose. They will also be required to use your Personal Information strictly in accordance with data protection laws.
We may also pass your Personal Information to any person who takes over our business to use your Personal Information on the same basis as we do, and to legal or regulatory authorities where we are lawfully requested or required to do so.
We may use your Personal Information to contact you (including by phone, fax, e–mail and SMS) about new features, services, products and special offers which we, the event organiser with whom you have booked a ticket via this Web Site or our selected partners may offer. If you do not wish to receive this information you may choose not to do so by sending us an email to firstname.lastname@example.org, or informing a customer services representative.
We may use your Personal Information where necessary to defend or establish our legal rights or where otherwise required by law or binding regulation.
(a) per–session cookie – these are used while you are logged on to the Web Site to help us monitor traffic through the Web Site and do not store any personal information;
(b) "looker" cookie – this stores historic data about your visits to our Web Site.
In no circumstances do we collect any data that is not directly related to the use of the Web Site (so, for example, we do not record other web sites that you have visited).
With most web browsers it is possible to configure your Internet browser so that it can refuse new cookies, prompt you to accept a cookie or disable cookies altogether. How you do this will depend on the Internet browser you use (for example Internet Explorer, Netscape etc). Be advised that, by refusing to accept our cookies our Web Site will not operate correctly. For further details on cookies we recommend that you visit www.allaboutcookies.org.
If you would like details of the Personal Information we store about you, please write to:
Rail Media House, Samson Road, Coalville, LEICS LE67 3FP